Getting paid shouldn’t be the hardest part of running your business.

You’ve done the work, your client’s thrilled, and now you’re waiting for payment to land… again.

Late invoice payments. Manual reminders. Disappearing bank details. The whole process can make even the most professional business owner feel a bit awkward.

The good news? You can fix that with a few smart tweaks. Here’s how to create a smoother, more reliable payment process that feels effortless for you and your clients.

1. Set expectations before your contract begins

The easiest way to get paid on time and avoid awkward payment conversations is to have them early. We recommend addressing payment terms in your proposal and contract and ensuring potential and new clients understand:

• When invoices will be sent and due.
• What happens if a payment is late.
• Which payment methods you accept.

Because of the nature of social media management, we always recommend being paid in advance, as you can't reclaim assets to cover unpaid invoices.

2. Make getting paid ridiculously easy for everyone involved

But most online invoicing systems make getting paid harder than it needs to be! If your current invoicing process involves switching between multiple tools, pasting payment details, or sending awkward reminder emails, you’ll love Hubsy.

Hubsy’s invoicing system makes invoicing simple, fast, and professional for you and your clients. It combines everything you need in one connected place: from sending quotes and invoices to accepting payments and automating follow-ups.

You can send beautifully branded invoices which automatically pull in your clients' details and save to their contact record. Clients get a clean, clickable invoice they can pay instantly by card or bank transfer.

The payment is automatically logged in your Hubsy account and synced with your client record, your reporting dashboard, and your automations.

And rather than needing to manually invoice every month, Hubsy can automatically send invoices and process payments on a schedule you choose.

3. Automate payment reminders (without losing your personal touch)

There’s nothing more awkward than chasing payments.

And manual follow-ups aren’t just uncomfortable, they’re also inefficient. Every time you have to check who’s paid, send a reminder, and log the update, you’re losing hours you could be spending on client work or strategy.

That’s where Hubsy’s automated payment reminders come in. You can customise every message to reflect your brand voice, warm and professional, or straight to the point. And Hubsy automatically sends clients a nudge at the right time before, on, and after the due date.

Every reminder and payment is automatically logged in your client’s record, so you’ll always know which messages were sent and can follow up personally if needed.

Consistent, automated reminders create clear boundaries and help clients build payment habits while keeping the relationship positive and professional (and protecting your cash flow.)

4. Offer flexible ways to pay (for any service, session, or product you sell)

Whether you’re selling a Power Hour, launching a new course, or managing long-term retainers, offering different payment options makes your business feel professional, easy to buy from, and built with customer convenience in mind.

Hubsy offers more than just invoicing. It’s a complete sales and payment system that adapts to every type of offer you sell.

You can create quick checkout pages or payment links for digital products, templates, courses, memberships, or one-to-one sessions.

You decide how each offer is priced and charged with:

• Instant payments for digital downloads, courses, or one-off sessions
• Recurring subscriptions for memberships or retainers
• Flexible instalment plans (split pays) for premium offers

After payments are received, Hubsy can automatically onboard new clients, deliver your digital product, trigger onboarding emails, or grant access to a private area or course, all without manual intervention or third-party tools.

And every transaction is tracked inside Hubsy, so you can see what’s where your income is coming from without ever touching a spreadsheet!

When your systems work together (invoicing, payments, automations, and client records), getting paid becomes the easiest part of running your business.

That’s exactly what Hubsy is designed to do. It gives freelancers and small business owners a single, connected space to send invoices, take payments, sell digital products, and automate every admin step in between so you can focus on what you do best: running your business (and maybe finally taking an afternoon off).

Frequently asked questions about getting paid through Hubsy

Can I customise Hubsy invoices?
Yep! Hubsy invoices can be customised to include your logo, brand colours and terms of business. You can customise payment options for each client and automatically send reminders on your preferred schedule.

Can I take payments for digital products and courses in Hubsy?
Yes! You can sell digital downloads, courses, memberships, and other services like Power Hours using Hubsy’s built-in checkout pages or shareable payment links. Delivery and access can be automated, so your customers receive their purchases straight after paying.

Does Hubsy handle recurring retainers or subscriptions?
Absolutely. You can set up recurring invoices or subscriptions that charge clients automatically on your chosen schedule. Perfect for monthly social-media retainers, coaching programmes, or ongoing memberships.

What payment methods can my clients use?
Hubsy supports card payments via Stripe or PayPal, Apple Pay, Google Pay, Klarna (via Stripe), and bank transfers. Each payment method is fully secure and automatically tracked in your client’s record.

Will Hubsy automatically remind clients about overdue invoices?
Yes. You can enable polite, customisable reminders to go out before and after due dates. Messages are logged to the client’s record, keeping everything transparent and professional.

Is Hubsy only for freelancers?
Hubsy was built for freelance social media managers, but it’s also used by agencies, consultants, and creators who sell services, courses, or digital products.