}

110: Taking Time Off this Summer as a Social Media Manager: Part 2 – Client Relationships and Conversations

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We’re back again with the second episode in our summer mini-series all about getting you ready for a well-earned break. Whether that looks like taking a step back for the school holidays, or a full week away with your phone off, this episode (and the previous one!) will be sure to get you and your clients feeling confident that everything is being handled when you’re on a sun lounger drinking a daiquiri (or is it a pina colada?!).

In today’s episode, we’re zoning in on handling discussions with your clients about you having time off. Let’s be clear about one thing, quickly – you’re never asking for time off (it’s not annual leave!), you’re telling them, because you’re self-employed and can do what you want. But, it’s always good practice to be prepared before you go into these conversations, knowing exactly what you’re saying beforehand and what your boundaries are going to be while you’re away. And, if you’ve ever had a conversation like this with a client before, and they’ve asked you to reduce your rate while you’re away, we’re covering this too (you might be able to guess our answer!).

So, if that sun lounger or kids are screaming your name, get your notebook out and start working out your holiday plans with us!

In this episode, we’re chatting about:

  • What questions you need answers for before you approach your clients
  • How to handle the conversation with your client and why you shouldn’t feel awkward about it!
  • Why you need to decide on your boundaries early, put them in place and never, ever break them
  • Situations when a crisis management document would come in very handy

Jump straight to it…

[01:30] Decisions you need to make about your time off

[09:26] Starting the conversation with your client

[14:30] What if your client asks to pay you less when you’re away?

[18:27] Setting and sticking to boundaries

[21:19] Creating the plan for if something terrible does happen

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We’ve been where you are today... we launched (and still run) two successful social media freelance businesses and joined forces to help you do the same.

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